FREQUENTLY ASKED QUESTIONS

All orders are roasted to order to ensure peak freshness.

We don’t offer refunds due to the perishable nature of our products. However, if you’re not 100% satisfied with your purchase, let us know within 7 days of delivery, and we’ll make it right.

We package and ship orders within 3–5 business days. All orders include confirmation and tracking —check your tracking number for real-time updates.

No! This blend is flavored with natural extracts, not real nuts—perfect for those with nut allergies.

All orders are roasted to order to ensure peak freshness.

No worries! Reach out to us at hello@ezracoffeeco.com, and we’ll be happy to help.S

Our beans come from Kenya, Colombia, Ethiopia, Guatemala, Brazil, Mexico, and Costa Rica. We also introduce new blends and regions throughout the year.

Our blends are crafted from beans across different regions, creating a unique and complex flavor profile you won’t find in a single-origin coffee.

We love sharing the stories behind our blends! You can read all about them on our "Our Blends" page.

Each blend has its own personality! You'll find the flavor notes right on the front of the bag, making it easy to pick the perfect match for your taste buds.

Freshness is everything. That’s why we roast your coffee to order—so it arrives at your door at peak flavor, ready for your perfect brew.

Treat your coffee right by storing it in an airtight container in a cool, dry place—away from sunlight, heat, and moisture. And trust us, the fridge or freezer is not your coffee’s friend!

For the best experience, enjoy your coffee within 2–4 weeks of opening. Whole beans stay fresher longer, so if you can, grind right before brewing for the ultimate cup.

Yes! Just reseal the bag tightly after each use, and your coffee will stay fresh and flavorful.

Absolutely! Grab your favorite blend in whole beans, grind it coarse, and let it steep. Smooth, refreshing, and downright delicious.

Yes! Just grab whole beans and grind them fine for a rich, velvety shot of your preferred blend.

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