Frequently Asked Questions


  • Return policy- While we do not offer refunds, due to the perishable of products. If you are not 100% satisfied with your purchase, let us know within 7 days of delivery and we will work to make it right.

  • When will my order arrive? We strive to package and ship all orders within in 3-5 business days. All orders come with order confirmation and tracking via Usps. Please check your tracking number for the exact locations.

  • Which coffee is best for espresso? We recommend “Lorde Baldwin” for an espresso. However, the 64th & Tulsa and King Malcolm can be purchased in an espresso grind. 

  • When do you roast and ship? We roast all coffees on Tuesdays and ship orders on Thursday’s & Friday’s.

  • Does the Toasted southern pecan blend contain nuts? No! Due to nut allergies. This blend is flavored with natural flavoring, no nuts are used in this blend.

  • Where do you source your coffee from?
  • We use coffees from the following regions: Kenya, Columbia, Ethiopia,  Guatemala, Brazil, Mexico and Costa Rica. However, we do alternate and introduce new blends and coffees, throughout the year. 

    What if my question is not answered above? No worries. Feel free to contact us, via email at info@ezracoffeeco.com